Privacy Policy

Who We Are

Launchd is a web design, social media management and AI receptionist service operated by Tay Burkett, based in Melbourne, Australia. Our website is located at launchddigital.com.au.

If you have any questions about this policy, you can contact us at tayburkett28@gmail.com.

What Information We Collect

We collect information you voluntarily provide when you fill out our contact form or book a call. This may include:

• Your name
• Your email address
• Your phone number
• Details about your project or enquiry

We also use analytics and advertising tools that collect information automatically, including cookies and similar technologies. These record things like the pages you visit, how you arrived at our site, and general device and location information. They are listed in the Third-Party Services section below.

How We Use Your Information

The information you provide is used solely to:

• Respond to your enquiry
• Schedule a consultation or call
• Deliver the services you have requested

We do not sell, rent, or share your personal information with any third parties for marketing purposes.

Third-Party Services

We use the following third-party services which may process your data according to their own privacy policies:

• Formspree — processes contact form submissions and delivers them to our email inbox. See Formspree's Privacy Policy.
• Calendly — used for scheduling calls. When you book via the embedded calendar, Calendly processes your name, email, and any notes you provide. See Calendly's Privacy Policy.
• Netlify — hosts this website. Netlify may log standard server access data (IP addresses, browser type) as part of normal hosting operations. See Netlify's Privacy Policy.
• Google Analytics — measures how visitors use the site, using cookies to record pages viewed, time on site, and approximate location. This data is aggregated and is not used to identify you personally. See Google's Privacy Policy.
• Meta Pixel (Facebook & Instagram) — records visits and actions such as submitting the contact form or starting a booking, so we can measure our advertising and show ads to people who have visited the site. Meta may match this activity to your Facebook or Instagram account. You can control this via your Meta ad preferences. See Meta's Privacy Policy.

Data Retention

We retain your contact information only as long as is necessary to fulfil your enquiry or deliver services. You can request deletion of your data at any time by emailing us at tayburkett28@gmail.com.

Your Rights

Under Australian Privacy Law (the Privacy Act 1988 and Australian Privacy Principles), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent for us to contact you

To exercise any of these rights, please contact us at tayburkett28@gmail.com and we will respond within 30 days.

Security

We take reasonable steps to protect any personal information you provide. All form submissions are transmitted over HTTPS. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this policy from time to time. Any changes will be reflected on this page with an updated date at the top. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact

If you have any questions, concerns, or complaints about how we handle your personal information, please contact:

Tay Burkett — Launchd
tayburkett28@gmail.com
Melbourne, Australia